Due to increasing counterfeit technology gadget, there is an increased risk of getting counterfeit items through online shopping. Since you will not be able to verify the quality personally, it is easier for unscrupulous sellers to copy the original items description while sending counterfeit items to you. More so happens when you buy on promotional pricing.
Many agents state quite clearly in their description that they serve no responsibilities for the items posted on their website for third parties sellers. Hence, the buyers bear the most risk.
My personal opinion here is that there is too little done to protect the buyers in my country. Countless of buyers have been cheated of their hard earned money. It seems really lucrative to be an unscrupulous seller in this country. Unless there are plenty of cases raised against you, or perhaps you were unlucky to be caught and news populated in the media, most of the time you will earn quite an amount from such a business. Of course, there are ethical and legit online shops out there, but there is an increasing number of counterfeit ones as well. So how do we avoid those when we are shopping online?
1. Always check the buyers' reviews
Although this is not a foolproof method, it generally provides an accurate opinion of the quality of the product. Do look for the reviews on the quality of the products of the store, not just delivery punctuality, and packaging. Additionally, do beware of the online shop with little reviews, they might not be actual customers but staff who wrote them to encourage buyers to buy. Hence, looking for an established online shop with real customers reviews and look at their comments on the quality of the product may be more reliable in determining the product quality.
2. Check Sellers' responses on Q&A
This not only reflect the service quality of the sellers, it also tells you how the sellers describe their product. If you ever doubt the authenticity of the product, post a question and wait for a reply. If the seller avoids answering your questions or refuses to reply, you should avoid buying the product.
3. Recommendation from buyers
Giving a seller a good review on the product is different from recommending a product to others. If they recommend a product to other buyers would mean that they are more than satisfy with the product. Of course, do look out for staff who are posting fake reviews. A good indicator would be the number of reviews the shops received and how each review differs from each other.
I hope this will serve as a useful guide for others who love to do their shopping online, especially on technology gadgets.
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